FAQs: Frequently Asked Questions

It’s simple! Enter your email ID in the login section. We’ll send a 6-digit login code to your email. Enter the code to create your account successfully on merekrishna.in.

We’re here for you! Email us at info@merekrishna.in or call +919039092042.

Once we receive your order, we will send you an automated email with a unique reference number. You will also receive an invoice for your order. After your items are dispatched, you will receive another email notifying you that your order has been shipped.

Yes, shopping online with merekrishna is completely secure. We use trusted payment gateways and encrypt all your personal information to ensure a safe shopping experience.

We’re sorry that your discount code is not working. Please get in touch with us for assistance. The fastest way to connect with an advisor is by using this contact number: +919039092042. Alternatively, you can email us at info@merekrishna.in, and we will get back to you as soon as possible.

You have one hour to cancel your order after it is placed. If you made a mistake with your order, please contact us immediately at +919039092042. If you email us, we may not be able to respond in time to cancel the order.

Not yet. Currently, we do not ship internationally.

We apologize for the delay. There could be several reasons why your order hasn’t arrived yet, such as shipping carrier delays, weather conditions, or high demand during certain times. Please check your tracking information for updates. If the issue persists, feel free to contact us at info@merekrishna.in and we'll be happy to assist you.

Your order will arrive in 4-6 business days, bringing divinity to your doorstep.

You’ll receive a tracking ID in your account’s order section on merekrishna.in. Use it to monitor your order’s journey.

Until your order is ready to be shipped, you can change the shipping address. Please contact our customer team at +919039092042 for assistance.
For orders that are ready for dispatch, we will be able to reship it to your new address as soon as the consignment is returned back to us.

Yes, we offer Cash on Delivery (COD) with a partial payment requirement. Customers are requested to pay a small advance at the time of order, and the remaining amount can be paid at the time of delivery.

To return or exchange an order, please refer to our Returns and Exchange Policy. Please note that returns will not be accepted if the product is incomplete, damaged, worn, soiled, altered, or does not meet the requirements outlined in our policy.

We will process your refund within 24–48 hours after we pick up the returned product. It may take 5–7 working days for the refund to show in your account. If you don't see the refund after 7 days, please contact your bank or payment provider.